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SBI Buddy Merchant: A Comprehensive Guide to Download, Register, and Use the App



SBI Buddy Merchant APK: A Mobile Wallet for Merchants




If you are a merchant or a sub-merchant who wants to accept digital payments from your customers, you might want to check out the SBI Buddy Merchant APK. This is a mobile wallet app by State Bank of India that allows you to collect payments through various modes, transfer funds to your bank account, view transactions and reports, and manage sub-merchants. In this article, we will tell you everything you need to know about this app, including how to download, register, and use it, as well as its alternatives and reviews.




sbi buddy merchant apk



What is SBI Buddy Merchant APK?




A mobile wallet app by State Bank of India




SBI Buddy Merchant APK is a mobile wallet app that is designed for merchants and sub-merchants who want to accept payments from their customers against sale of goods and services. The app is developed by State Bank of India, the largest public sector bank in India. The app is available for both Android and iOS devices.


Features and benefits of the app




The app offers several features and benefits for merchants and sub-merchants, such as:


  • Collect payments through digital modes like YONO (a digital banking platform by SBI) and BQR (a Bharat QR code-based payment system).



  • Receive payments through your or customers phone number or QR code.



  • Initiate refunds to customers if needed.



  • Transfer funds from your wallet to your linked bank account with SBI instantly.



  • View your transaction history and reports.



  • Raise new terminal request, paper roll request, or breakdown request.



  • Enquire pending ticket status and rate on closure.



  • Authorize your sub-merchants to receive payments on your behalf.



  • Use an interactive chatbot for instant query response.



  • Get extended support from SBI on call centre and email.



How to download and register for SBI Buddy Merchant APK?




Steps to download the app from Google Play or Apple App Store




To download the app, you need an active internet service (2G / 3G / 4G / Wi-Fi) on your smartphone. You can follow these steps:


  • Visit the Google Play Store or Apple App Store depending on your operating system (Android or iOS).



  • Search using the keyword SBI Buddy Merchant.



  • Click on install and download the app.



Steps to register as a merchant or a sub-merchant




To register for the app, you need to be an Indian national having a valid mobile number. You also need to have a current account or a saving bank account with SBI. You can follow these steps:


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  • Open the app and swipe right to sign up.



  • Enter your mobile number (mandatory) and email ID (optional).



  • Set up a PIN for accessing the app and authentic ating the transactions.



  • Enter your name, date of birth, gender, and PAN number.



  • Select your account type (merchant or sub-merchant) and enter your account number and IFSC code.



  • Enter your business name, address, category, and GST number (if applicable).



  • Accept the terms and conditions and submit the registration form.



  • You will receive an OTP on your mobile number. Enter the OTP to verify your details.



  • Your registration will be completed and you will receive a confirmation message on your mobile number and email ID.



How to use SBI Buddy Merchant APK?




How to collect payments from customers




To collect payments from your customers, you can use any of the following modes:


  • YONO: You can ask your customers to download the YONO app by SBI and scan your QR code or enter your phone number to pay you. You will receive a notification on your app when the payment is done.



  • BQR: You can generate a Bharat QR code from your app and display it at your shop or send it to your customers. Your customers can scan the QR code using any UPI app or bank app and pay you. You will receive a notification on your app when the payment is done.



  • Phone number: You can enter your customers phone number on your app and request for payment. Your customer will receive an SMS with a link to pay you. You will receive a notification on your app when the payment is done.



  • QR code: You can scan your customers QR code on their phone or wallet app and enter the amount to pay. You will receive a notification on your app when the payment is done.



How to transfer funds to bank account




To transfer funds from your wallet to your linked bank account with SBI, you can follow these steps:


  • Open the app and enter your PIN.



  • Go to the menu and select Transfer to Bank.



  • Enter the amount you want to transfer and confirm.



  • You will receive a confirmation message on your app and SMS on your mobile number.



How to view transactions and reports




To view your transaction history and reports, you can follow these steps:


  • Open the app and enter your PIN.



  • Go to the menu and select Transactions or Reports.



  • You can filter the transactions or reports by date, mode, status, or amount.



  • You can also download or share the transactions or reports as PDF or Excel files.



How to manage sub-merchants




If you are a merchant who has sub-merchants working under you, you can manage them using the app. You can follow these steps:


  • Open the app and enter your PIN.



  • Go to the menu and select Sub-Merchants.



  • You can add, edit, delete, or authorize sub-merchants from this section.



  • You can also view the transactions and reports of sub-merchants from this section.



Alternatives and reviews of SBI Buddy Merchant APK




Other mobile wallet apps for merchants




If you are looking for other mobile wallet apps for merchants, you can consider these alternatives:



NameDescriptionFeatures


Paytm for BusinessA mobile wallet app by Paytm that allows merchants to accept payments from customers through various modes like UPI, QR code, card, net banking, etc.- Instant settlement of funds- Real-time transaction tracking- Customized invoices and receipts- Multiple bank accounts linking- Merchant loyalty program- 24/7 customer support


PhonePe for BusinessA mobile wallet app by PhonePe that allows merchants to accept payments from customers through various modes like UPI, QR code, card, net banking, etc.- Instant settlement of funds- Real-time transaction tracking- Customized invoices and receipts- Multiple bank accounts linking- Merchant loyalty program- 24/7 customer support


MobiKwik for BusinessA mobile wallet app by MobiKwik that allows merchants to accept payments from customers through various modes like UPI, QR code, card, net banking, etc.- Instant settlement of funds- Real-time transaction tracking- Customized invoices and receipts- Multiple bank accounts linking- Merchant loyalty program- 24/7 customer support


User feedback and ratings of the app




The app has received mixed feedback and ratings from the users on Google Play and Apple App Store. Some of the positive comments are:


  • "Very useful app for merchants. Easy to use and fast payment processing. No need to carry cash or card machine."



  • "Best app for collecting payments from customers. Very convenient and secure. Customer service is also good."



  • "Excellent app for small businesses. No charges for transactions and instant transfer to bank account. Highly recommended."



Some of the negative comments are:


  • "Worst app ever. Always shows network error or server error. Cannot login or register. Waste of time and data."



  • "Very poor app for merchants. No customer support at all. No response to queries or complaints. Transactions fail or get delayed."



  • "Fraud app by SBI. They deduct money from your wallet without your consent. They do not refund your money even after many follow-ups."



Conclusion and FAQs




Summary of the main points and recommendations




SBI Buddy Merchant APK is a mobile wallet app by State Bank of India that allows merchants and sub-merchants to accept payments from customers through various modes, transfer funds to their bank account, view transactions and reports, and manage sub-merchants. The app has several features and benefits, but also some drawbacks and limitations. The app is available for both Android and iOS devices, and can be downloaded and registered easily. The app is one of the options for merchants who want to go digital, but there are also other alternatives available in the market.


Five unique FAQs with answers




  • Q: What are the charges for using SBI Buddy Merchant APK?A: There are no charges for using the app or receiving payments from customers. However, there may be charges for transferring funds to your bank account depending on your account type and transaction amount.



  • Q: What are the limits for using SBI Buddy Merchant APK?A: There are limits for the wallet balance, transaction amount, and transfer amount for using the app. The wallet balance limit is Rs. 50,000 per month, the transaction amount limit is Rs. 10,000 per transaction, and the transfer amount limit is Rs. 25,000 per day.



  • Q: How secure is SBI Buddy Merchant APK?A: The app is secure as it uses encryption, PIN, OTP, and biometric authentication to protect your data and transactions. However, you should also take precautions such as not sharing your PIN or OTP with anyone, not using public Wi-Fi or untrusted devices, and updating your app regularly.



  • Q: How can I contact SBI Buddy Merchant APK customer care?A: You can contact SBI Buddy Merchant APK customer care by calling on 1800 11 2211 or 1800 425 3800 (toll-free) or 080-26599990 (chargeable), or by emailing at contactcentre@sbi.co.in.



Q: How can I delete my SBI Buddy Merchant APK account?A: You can delete your SBI Buddy Merchant APK account by following these steps:


  • Open the app and enter your PIN.



  • Go to the menu and select Profile.



  • Select Delete Account and confirm.



  • You will receive an OTP on your mobile number. Enter the OTP to verify your request.



  • Your account will be deleted and you will receive a confirmation message on your mobile number and email ID.



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